Q
What are your opening hours?
A

We are open from Monday, Wednesday and Friday-Sunday 10am to 5pm (last admission: 4pm). We are closed on Tuesday & Thursday. For updates on opening hours, please click here.

Q
Do I need to book a time slot before visit?
A

Reservations must be made in advance and are subjected to availability. Email us at smbmbox@gmail.com and let us know your 3 preferred dates or reach out at 62210102 for mor enquiry.

Q
Do you accept walk-ins?
A

We do not accept walk-ins.

Q
How do I know if my booking was successful?
A

You will receive an email from us to confirm on the dates of your booking. Once confirmed, we will secure the booking for you via email.

Q
Can I cancel my booking?
A

No cancellations or refunds can be made.

Q
Can I reschedule if I no show, as I forget?
A

The reschedule should be done two days in advance. Under cancellation policy, your voucher bought on platform will be forfeited if no show.
Usually we only accept reschedule with valid reason.

Q
Is the Museum wheelchairs friendly?
A

We regret to inform that this place has no wheelchair access. There are a total of 3 flights of stairways up to the Museum at level 2.
As Chong Wen Ge is designated as a National Monument, we are unable to make any physical modifications to the place.
We seek your kind understanding in this matter.